Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how your personal information is collected, used, and shared when you use our towing service mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following personal data from users:

  • Full name
  • Contact phone number
  • Profile photo
  • Current location (for pickup)
  • Destination address
  • Selected towing category
  • Date and time of service
  • Price and service history
  • Device and usage data (for support and analytics)

Payment Information:

When making a payment within the app, users are redirected to a secure webview managed by our partnered payment provider. Users may enter their card details on this third-party secure page. We do not collect or store card data. If the user chooses to save their card for future use, it is stored securely by the payment provider under their privacy terms.

2. How We Use Your Information

  • To provide and manage towing services
  • To facilitate payments and generate invoices
  • To contact users regarding their order
  • To improve our app and services
  • For customer support

3. Sharing of Information

We do not sell, rent, or trade your personal information. Data may be shared with:

  • Our towing service providers for order fulfillment
  • Our payment gateway provider (for payment processing)
  • Legal or regulatory authorities when required

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable laws.

5. User Rights

You have the right to:

  • Access your data
  • Request deletion or correction
  • Withdraw consent at any time
  • Contact us for any privacy-related concerns

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

7. Third-Party Links

The App may contain links to external sites. We are not responsible for the content or privacy practices of such sites.

8. Changes to This Policy

We may update this policy occasionally. Changes will be posted in the App and take effect upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [your-email@example.com]

Phone: [your contact number]